Warranty Claims

Warranty Claims and Questions

Semper Fi Home Inspections does NOT directly service the 90 day warranty or the 14-Month Warranty and will not be able to answer questions about coverage or claims.

90-Day Inspection Warranty Claims

(Free with every complete home inspection.)

How to Submit an Inspection Warranty Claim

To submit a claim for a warranty with the full home inspection you can go to www.SubmitYourClaim.net and create an account by clicking “Create Account” tab. Once logged into your account you will click the “New Claim” button (at the bottom of the page) and submit your claim.  You will need to upload an itemized repair estimate from a licensed contractor that states the (1) cause of failure as well as (2) parts and labor broken out for each issue. You will also upload your inspection report and some basic info on the home and contact info.  If the claim is for an appliance or HVAC system we will need the manufacture, model # and serial # from the unit that was inspected. See below for further items that a claim needs to be on the estimate. Your warranty is based on the date of the full home inspection.

 

Claims Team Contact Info

claimsupport@inspectorservicesgroup.com

833-521-7901

 

Roof Leak:

  • Number of leaks
  • Location of leak(s)
  • Square footage of leak(s)
  • Cause of each leak (e.g. wear & tear, age or something else in their professional opinion)
  • Price breakdown for materials separated by leak(s)
  • Price for labor separated by leak(s)

For HVAC/Electrical/Appliances/Plumbing:

  • Diagnosis/Initial Failure (e.g. a brief description of the failure)
  • Specific Cause of Failure (e.g. wear & tear, age or something else in their professional opinion)
  • Itemized Cost of Parts
  • Cost/ Hours of Labor
  • Brand, Model & Serial Numbers of failed Unit (for appliances only)

For Structural Claims:

  • Diagnosis/Initial Failure (e.g. a brief description of the failure)
  • Specific Cause of Failure (e.g. wear & tear, age, or something else in their professional opinion)
  • Description of what’s been done to address the failure 
  • Itemized Cost of Parts
  • Cost/Hours of Labor

14-Month Home Warranty Claims

14-Month Warranty Claims Hotline:

844-825-6504 or 800-544-8156

Website to file claims for 14-Month Home Warranty policy holders: www.residentialwarrantyservices.com

Click “Submit Claim” at the top or “Account Access” first to register if you want to be able to view the claim online after filing it.